Shipping policy

Last updated: 18 October 2026

Thank you for shopping with D’BRANDED! We aim to get your new finds to you as quickly and affordably as possible. Below you'll find everything you need to know about our delivery and collection options.

Order Processing

We aim to process and dispatch all orders within 1 working day, excluding weekends and bank holidays.

Orders placed after 12:00pm, on weekends or on bank holidays may be processed the following working day.

Once your order has been dispatched, you'll receive email confirmation.

Delivery Options

We currently offer delivery throughout the UK using InPost, with two convenient options.

1. InPost Locker Delivery

Have your order delivered to a participating InPost locker or collection point, allowing you to collect your parcel at a time that suits you.

Please select your preferred locker at checkout. If you choose InPost Locker Delivery but do not select a collection location, InPost will automatically assign a locker based on your delivery address. This may not be your preferred location, so we recommend choosing your locker before completing your order.
You'll receive a notification when your parcel is ready to collect.
Follow the collection instructions provided by InPost.
Parcels must be collected within the timeframe specified by InPost. Uncollected parcels may be returned to us.

2. InPost Home Delivery

Prefer delivery straight to your door? Select home delivery at checkout and we'll send your order to your chosen UK address.

Orders are delivered to the address provided at checkout.
Delivery confirmation will be provided once your parcel has been dispatched.
Delivery times may vary depending on your location and carrier operations.

Delivery times and charges

Estimated delivery times and shipping charges will be displayed at checkout before you complete your purchase.

Delivery estimates begin once your order has been dispatched and are not guaranteed. Delays may occasionally occur due to circumstances outside our control.

Free Local Collection – Newquay, Cornwall

Live locally? Save on postage and collect your order directly from us, free of charge! If you select this option we will get in touch with further details!

Collection times: Evenings only, after 6:00pm, by prior arrangement.

To use this service:

Select Local Collection at checkout.
Wait for us to contact you to confirm your order is ready.
Arrange a suitable evening collection time with us.
Collect your order at the agreed time.

Please do not arrive without a confirmed collection arrangement, as the stockroom is not a walk-in retail shop.

There is no charge for local collection.

Shipping Costs

Shipping charges are displayed at checkout and depend on your selected delivery method.

We aim to keep delivery costs as affordable as possible.

Local collection from our Newquay stockroom is always free.

UK Delivery Only

We currently deliver to UK addresses only.

Unfortunately, we do not offer international shipping at this time.

Delivery availability may vary depending on InPost's service coverage. Any applicable restrictions will be shown at checkout.

Tracking Your Order

Once your order has been dispatched, you'll receive a shipping confirmation email containing tracking details.

You can use these to follow your parcel's progress through the InPost network.

Please allow some time for tracking information to become active after dispatch.

For locker deliveries, InPost will provide instructions for collecting your parcel once it has arrived.

Incorrect Delivery Addresses

Please double-check your delivery details before placing your order.

If you notice an error, contact us as soon as possible at dbrandedclothing.co.uk@gmail.com.

We'll do our best to make corrections before dispatch, but we cannot guarantee changes once an order has been handed over to the delivery provider.

Lost, Damaged or Delayed Parcels

We want every order to arrive safely.

If your parcel is significantly delayed, arrives damaged or appears to have been lost, please contact us with your order number.

We'll investigate the issue with the delivery provider and work with you to resolve it.

Your statutory consumer rights are not affected by delivery problems. Where goods are lost or damaged before they reach you, we remain responsible in accordance with applicable UK consumer law.